IT Business System Analyst

System design, planning and configuration
Facilitating meetings for projects and support activities
Identify and summarize issues to relevant IT and business implementation teams
Elicit, develop, organize, document, and simplify requirements
Develop project documentation including technical specifications and user guides
Develop software test plans
Conduct quality assurance testing for software and business systems
Train users on software
User assistance and business system administration/ support

5+ years of proven IT Business System Analyst experience
Must have excellent oral and written skills and the ability to facilitate meetings, manage agendas and communicate in a professional manner even in high stress situations
Rapidly learn how to configure and support new software systems.
Strong understanding of the System/Software Development Lifecycle
Proven ability to elicit and document complex business system requirements and technical needs including the use of workflow diagrams /charting techniques and wireframe models.
Experience with configuring and implementing new systems and/or enhancing existing systems
Ability to recognize risks and system process challenges and facilitate solutions to mitigate them
Document, develop and revise system design test procedures and quality standards
Well-developed analytical and problem-solving skills; Ability to communicate clearly and precisely with end users, developers, and other IT teams, and attention to detail
Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks
Ability to communicate clearly and precisely with customers, end users, key project stakeholders, developers and IT teams at multiple levels of the organization

Experience creating basic SQL statements to extract, report and analyze data
Other Desirable Skills: Experience working for/with government agencies.
Other Desirable Skills: Knowledge of CalSAWS and/or CalWIN configurations or experience with county conversions to CalSAWS a plus.