Client is looking for an experienced project manager/business analyst to help implement Microsoft M365 and help with other projects for the PMO. The project is in the middle of implementation and in need of someone that can pick up the project quickly. Skills required include project management, training, documentation, scheduling, testing applications, eliciting requirements, defect tracking, and documenting business processes.
Required Skills & Exp:
- Exceptional customer service foundation and practice
- Ability to work in high pressure environment
- Prior experience in implementing M365
- 3+ years training experience
- 5+ years of implementing information technology projects and/or products
- 5+ years of business analysis and end-user interaction
- 3+ years of leading technology projects and/or product support
- Bachelor’s Degree a plus
- Experience with government processes a plus
Responsibilities:
- Manage and organize high visibility projects
- Maintain and drive the project schedule
- Train users on software
- Develop project documentation including technical specifications and user guides
- Develop software test plans
- Conduct quality assurance testing for software systems
Desired Skills & Exp:
- Must present well and communicate in a professional manner even in high stress situations
- Able to facilitate meetings
- Able to establish and meet deadlines
- Able to effectively communicate equally well with customers, technical staff, management and vendors
- Must have excellent oral and written skills
- Willing to learn new systems
- Willing to adapt to different management approaches